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SMS Policy

Effective Date: 01/01/2024

Definite Cares LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard the information you provide to us via text message (SMS) communications.

1. Information We Collect When you opt-in to receive SMS communications from Definite Cares LLC, we may collect the following information:

  • Your mobile phone number
  • Any information you provide in the content of your messages

We do not collect any personal information other than the mobile phone number and information voluntarily provided through SMS messages.

2. How We Use Your Information We may use your mobile phone number and message content to:

  • Send updates related to our services, promotions, and events.
  • Respond to inquiries and provide customer support.
  • Provide information regarding our products, services, or community outreach activities.

3. Sharing of Information We do not sell, rent, or share your mobile phone number or message content with third parties, except as required by law or as necessary to provide our services (e.g., with our SMS service provider to deliver messages).

4. Data Security We take reasonable measures to protect the information collected via SMS, including your mobile phone number and any message content. However, please note that no data transmission over the internet or mobile networks is 100% secure, and we cannot guarantee the security of your information.

5. Opt-Out Instructions You may opt out of receiving SMS communications from us at any time by replying “STOP” to any message you receive. After opting out, you will no longer receive SMS messages from us, except for communications necessary to confirm your opt-out or for other legal purposes.

6. Data Retention We retain your mobile phone number and message content for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

7. Consent By providing your mobile phone number and opting in to receive SMS communications from Definite Cares LLC, you consent to the collection, use, and sharing of your information as described in this policy.

8. Changes to This Policy We reserve the right to modify this SMS Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us If you have any questions or concerns about this SMS Privacy Policy or our practices, please contact us at:

  • Definite Cares LLC
  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]

By using our SMS services, you agree to the terms of this SMS Privacy Policy.